Careers: Full-time Sales Associate, Hampstead NW3 | Borough SE1 | Islington N1

JOB TITLE: Full-time Sales Associate 
HOURS: 35-40 hours/week
LOCATION: Hampstead NW3 | Chiswick W4 | Islington N1
START DATE: Immediate

Borough Kitchen is looking to hire a Sales Associate (Full-time, including weekends). The successful applicant will be working across all three of our stores and will be outgoing, friendly and passionate about food, while also being able to deliver second-to-none advice and customer service to our customers.

Key Job Components 

  • Providing a customer experience in-store that is second-to-none
  • Greeting all customers, assessing their needs and relaying relevant product knowledge to them with confidence
  • Helping to build a loyal base of return customers, with a focus on long-term relationships rather than one-off transactional selling
  • Discussing and sharing recipes and product information with customers
  • Replenishing inventory and helping management identify selling trends, low stock or stock-outs
  • Care for store standards, including displays and merchandising
  • Ringing through purchases, arranging deliveries and providing after-sales service to customers
  • Cross-selling to customers using available tools, including special orders and our online shop 

 

Key Skills and Characteristics 

  • A genuine passion for cooking and entertaining
  • Experience in a retail environment would be an asset
  • Confidence, excellent communication skills
  • Keen to learn, with the support of in-store training on products and selling skills

 

Requirements

  • Our busiest days of the week are Saturdays and Sundays, so we expect our team to be scheduled on both days
  • You will work on Boxing Day

 

Salary and company benefits
  • Competitive salary 
  • Industry-leading discount programme on products for our employees
  • Complimentary Cook School classes 
  • Company Sick Pay 
  • Access to our employee assistance programme which includes free counselling sessions, free financial and legal advice, discounts and cashback offers for over 1200+ brands, and many other offerings around health and wellbeing

Equal Opportunity Employer

Borough Kitchen is an equal opportunities employer and we treat all our employees fairly and equally, regardless of their gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, pregnancy and maternity, or the fact that they are a part-time worker or a fixed-term employee.

If you’re an organised individual, who is hardworking, reliable and loves to work as part of a team, then please email your CV and covering letter to team@boroughkitchen.com