We believe in offering fair, competitive prices year-round, and always check our prices against other shops. However, if you have found an item we carry for a lower price at different retailer, let us know. We will happily price match identical in-stock items sold by reputable retailers in the UK and abroad, including Amazon.
What Qualifies for Price Matching?
The item must be the exact same item (the same size and colour, with the same accessories); it must be in-stock and ready to ship. Prices will be matched against the final delivered price including shipping, duties and taxes. It must be sold by a reputable retailer; (i.e. an authorised retailer of that product, who purchases it directly from the brand or its distributor) this includes Amazon, department stores, cook shops, homeware shops, garden centres or the brand themselves. The retailer can be UK-based or international – as long as the total price including duties, VAT, taxes and shipping can be calculated on that retailer's website. We do not price match third-party resellers such as eBay, Amazon Marketplace vendors, auction sites, or other market places with second-hand goods.
What Do I Need to Do?
To have us price match an item, please email email@example.com or contact us via LiveChat with the link to the product you have found online. You will need to confirm the size, colour and price you would like us to match. We’ll take care of it from there. You are also welcome to price-match at any of our shops – just ask a member of our team about price matching, and show them the advertised price so they can verify the price and match it on the spot.
Benefits of buying from Borough Kitchen include next-working day UK delivery, a 365-day refund policy on unused products, and warranty support for all purchases. Sign up for our mailing list here to learn about exclusive offers such as our bi-annual clearance, new products, recipes and more – as well as qualify for a £100 gift voucher, drawn quarterly.